Larco Hospitality is humbled and proud to announce we have a total of 10 deserving nominees at the 2017 Annual Spirit Awards, presented by the Greater Toronto Hotel Association. Year after year, we are truly honoured to participate in this inspiring event. As a company that strongly believes in employee engagement and satisfaction, we are happy to show some of our hardest working associates just how valued they are.
Good luck to all our nominees!
Renaissance Toronto Downtown Hotel
Alex, Food and Beverage Outlets Ambassador of the Year
If you’ve been on our TripAdvisor page, you probably already know about Alex. He’s known as the “King of TripAdvisor” for consistently being mentioned positively by guests. He always goes out of his way to create special memories and you’d be lucky to be served by him.
Alexia, Administration Ambassador of the Year
No matter what the task, Alexia gets it done accurately and efficiently. She’s hardworking, ambitious and a highly accountable team player. Alexia is a ray of sunshine and brings positivity and thoughtfulness to every project she’s responsible for.
Diana, Accounting Ambassador of the Year
Diana has been a great asset and wonderful ambassador for the hotel since 2004. She lives by the belief that accounting is a service function and that all customers, internal and external, must be treated with dignity and respect.
Rodrigo, Housekeeping Support Services Ambassador of the Year
Whether it is a quick call to room service for a bowl of soup or an extra blanket, Rodrigo always goes above and beyond to make sure our guests’ needs are taken care of. He consistently does his job with grace, compassion and integrity.
Sheraton Toronto Airport Hotel & Conference Centre
Michael, Bell Person Ambassador of the Year
Michael delivers service excellence with ambition, empowerment and heart. He helps bring unity in the hotel between departments as he does everything with a smile and laughter.
Toronto Marriott Bloor Yorkville
John, In-room Dining Server, Lifetime Achievement Award
John is an exceptional employee; he is always in a positive mood and consistently makes meaningful connections with guests. He only has to meet you once to remember every detail of your stay. John is a natural at providing professional, yet friendly service to our guests.
Jeeva, Banquet Ambassador of the Year
Jeeva has worked at the hotel since 2003 and he’s made everyday count. He’s known for his contagious smile and helpful nature with associates and guests alike. Jeeva’s spirit to serve is truly genuine and comes from the heart.
Yenci, F&B Outlets Ambassador of the Year
Yenci works in the Concierge Lounge and she delights in socializing with guests and learning more about their likes, dislikes and challenges when travelling. She makes a point of taking what she learns to exceed guests’ expectations and ensure they feel at home while staying with us.
Tenisha, Guest Services Ambassador of the Year
Tenisha truly goes above and beyond for our guests. She’s not only an amazing employee but an amazing woman as well. Once she learns a bit of information about your visit, she will take that information and find a way to make your stay a memorable one.
Kevin, Culinary Ambassador of the Year
Kevin knows how to personally connect with guests and even knows many regulars on a first name basis. He enjoys chatting, taking special requests and even sharing certain recipes. Kevin will make any guest feel like they are coming home to their own kitchen!