Our hotels strive for excellence in everything they do. Many of our awards and recognitions can be directly attributed to the support of our guests and for that, we’re truly grateful. We will continue to offer our guests a home away from home and the best guest experience possible.

Ottawa Marriott | Fairmont Château Laurier | Toronto Marriott Bloor Yorkville | Toronto Marriott City Centre | Sheraton Toronto Airport Hotel & Conference Centre | Vancouver Airport Marriott | Hilton Vancouver Airport | Sheraton Vancouver Airport

Ottawa Marriott

2018

  • TripAdvisor Certificate of Excellence
  • SPIN Kitchen & Bar: TripAdvisor Certificate of Excellence

Notable Past Awards:

  • 2014 Star With Heart awarded to Annie McIntosh at Ottawa Tourism’s Stars of the City Awards
  • 2014 Recipient of the CAA/AAA Four-Diamond Award for 6 years running
  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 Tourism Volunteer of the Year by Ottawa Tourism – Daniel Laliberté
  • 2012 Hotelier of the Year awarded to Daniel Laliberté by the Ottawa-Gatineau Hotel Association
  • 2012 Evening Star Award by Ottawa Tourism – Lisa Armstrong
  • 2011 One of the top “Unique Meeting Places in the Capital” in Ottawa Business Journal’s Meeting in the Capital magazine

Fairmont Château Laurier

2018

  • TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2012 to 2018)

Notable Past Awards:

  • 2014 Travel + Leisure The World’s Best Hotels (Canada)
  • 2014 Condé Nast Traveler’s Best in the World – Eastern Canada Top 20
  • 2014 Recipient of the CAA/AAA Four-Diamond Award for 16 consecutive years
  • 2013 Condé Nast Traveler’s Best in the World – Top 30 In Canada
  • 2013 “Four Green Keys ECOmmodation Rating” presented by the Hotel Association of Canada- Seven Consecutive years
  • 2013 Fairmont Hotels & Resorts was chosen as one of Canada’s Top 100 Employers

Toronto Marriott Bloor Yorkville

2018

  • TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2011 to 2018)
  • Matisse Restaurant & Bar: TripAdvisor Certificate of Excellence
  • Greater Toronto Hotel Association Engineering Ambassador Spirit Award Charlie Sukhbir

 Notable Past Awards:

  • 2017 Hotel Association of Canada’s Human Resources Award
  • 2014 TripAdvisor Certificate of Excellence
  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 Carlo Nalli, Group Coordinator who won in his category-Greater Toronto Hotel Association “Spirit Award” for Reservations Ambassador of the Year 2014
  • 2014 Recipient of the 4-diamond CAA award for 17 consecutive years
  • 2013 TripAdvisor Certificate of Excellence
  • Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program

Toronto Marriott City Centre

2018

  • TripAdvisor Certificate of Excellence
  • Arriba Restaurant: TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2013 to 2018)

Notable Past Awards:

  • 2014 Concierge of the Year (Monika Grossenbacher) at the Greater Toronto Hotel Association Spirit Awards
  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 OpenTable Diner’s Choice Winner: Continental, Kid Friendly, Scenic View
  • 2014 Recipient of the CAA/AAA 4-Diamond Award for 9 consecutive years
  • 2012 Guest Service Agent of the Year (Jennifer Dover) at the Greater Toronto Hotel Association Spirit Awards
  • 2011 Jim Hart Sponsor Volunteer Award (Mark Ive) from Children’s Miracle Network

Sheraton Toronto Airport Hotel & Conference Centre

2018

  • TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2011 to 2018)
  • Olio Grille: TripAdvisor Certificate of Excellence

Notable Past Awards:

  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 Awarded 3 Green Keys by the Green Meetings Program
  • 2014 Recipient of the CAA/AAA Four-Diamond Award for 9 consecutive years
  • Starwood’s Sales Team of the Year – Franchise Hotel
  • 2013 Greater Toronto Hospitality Association’s Spirit Award for Guest Service Ambassador (Aneesa Mohammed)

Vancouver Airport Marriott

2018

  • TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2011 to 2018)
  • American Grille: TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2013 to 2018)

Notable Past Awards:

  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 OpenTable Diners’ Choice Award for “Great for lunch” and “Northwest Cuisine”
  • 2014 1st Place in the People’s Choice Award for American Grille in Vancouver Foodster’s Taco Challenge
  • 2013 Extra Mile Award for the Front Desk Team at the Tourism Richmond Service Awards

Hilton Vancouver Airport

2018

  • TripAdvisor Certificate of Excellence Hall of Fame (recipient from 2011 to 2018)
  • CAVU Kitchen Bar: TripAdvisor Certificate of Excellence

Notable Past Awards:

  • 2014 TripAdvisor Certificate of Excellence for the Hilton Vancouver Airport
  • 2014 Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • 2014 Finalists (Merceda Tolenada, Stephanie Wong) in the Annual Extra Mile Award at the Tourism Richmond Service Awards
  • 2010 & 2011 TripAdvisor Certificate of Excellence for the Hilton Vancouver Airport
  • Recipient of the prestigious Conrad Hilton “Connie” award for customer loyalty in 2001

Sheraton Vancouver Airport

2018

  • TripAdvisor Certificate of Excellence
  • Harold’s Bistro: TripAdvisor Certificate of Excellence
  • TripAdvisor Green Leaders Silver Level
  • BC Hotel Association Housekeeping Award for Overall Cleanliness

2017

  • Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program

2016

  • Global Business Travel Association: Project ICARUS Supplier Gold Medal

2014

  • Recognized as a 4 Green Keys Hotel by the Green Key Eco-Rating Program
  • Food & Beverage Award for Cherie Dubois from Harold’s Bistro at the Tourism Richmond Service Awards
  • Transportation & Travel Award for Mike Cappielo at the Tourism Richmond Service Awards
  • Voted #3 hotel in the Richmond Review’s Best of Richmond Readers’ Poll

Notable Past Awards:

  • 2009 New Builds and Transitions Sales Team of the Year award from Starwood